Mar 26, 2020

Dear Friends of Apstra

Dear Friends of Apstra,

On behalf of the entire Apstra family, I hope this note finds you, your families, and all of your colleagues safe and healthy. The Coronavirus (COVID-19) pandemic continues to evolve. Still, businesses must adjust and continue to operate, especially in the digital transformation era.

Apstra’s commitment to our customers is unwavering during this unprecedented time. The entire Apstra team stands firm with our commitment, that includes the following steps: 

  • One hundred percent of our organization is operating and remains accessible to continue supporting our customers. The reason for this is the successful implementation of a contingency plan that’s been in place since inception, enabling our geographically dispersed team to work remotely. It is a big reason we haven’t experienced disruption in our business, allowing us to focus on serving the needs of your business.  
  • The engineering team remains fully committed to innovation, product updates, and support. The dedication from the engineering team is a testament to the high-quality standards demanded by our leadership and expected from our customers.  
  • The Apstra sales team is available to assist and quickly respond to your requests or questions. This commitment from the sales team is unwavering and a pillar of our success.

We know and appreciate the significant role that data center network architects and operators have in ensuring business continuity. Automation and operational insights are crucial components, leveraged by these architects and operators, to reliably assure the deployment and operation of complex, mission-critical networks. The Apstra team is hard at work, discussing and answering questions related to existing contingency plans and the operational implications, with customers, prospects, and partners. 

We are eternally grateful for the trust and confidence instilled upon us by our customers and partners. That is not lost on us as a company, and we will continue to earn your trust and confidence daily. We want to thank you personally, and you have our unwavering commitment to our values during this pandemic and in the days ahead.  

If you have any questions about our business, please don’t hesitate to contact us directly.

Again, on behalf of the Apstra team, we hope that you, your families and colleagues are safe and healthy. 

Sincerely,

David Cheriton, Mansour Karam, and Sasha Ratkovic


David Cheriton

David Cheriton

Founder and CEO