Apstra Global Support Services

Apstra support setup assistance

Apstra Global Support provides documentation, a Knowledge Base, and other support materials for all Apstra customers to assist with the use of the Apstra Operating System (AOS®) software.

Apstra Documentation

Apstra Global Support continuously monitors Apstra software for security vulnerabilities. Security advisories are published for Apstra customers.

Apstra AOS security advisories

Apstra Global Support continuously monitors Apstra software for security vulnerabilities. Security advisories are published for Apstra customers.

Dedicated support options

Apstra customers who require a higher level of support may subscribe via Apstra Sales to dedicated or on-site support services.

Apstra AOS Tech Support Diagnostic Information

Customers can choose to activate tools built into Apstra software that collect diagnostic information for use by Apstra Global Support to diagnose problems

Apstra Global Support and Device NOS Compatibility

Apstra Global Support and Apstra Engineering work together to certify Apstra Spine-Leaf Datacenter Reference Design against vendor device hardware and network operating system (NOS) software versions.

Customers can use leverage these up-to-date lists of vendor device hardware and NOS software versions to plan network expansion and upgrades.

White Paper

NEW! Apstra Operating System (AOS) Architecture White Paper

Apstra provides powerful, intent-driven automation of network services in vendor-agnostic environments by delivering it as an easily consumable service in response to consumer-specified intent.

White Paper

How to Automate Network Operating System Device Upgrades

Wrestling with downtime as a result of network device operating system upgrades? Find out how how automation helps.

Blog

Simplifying the Management of Upgrading Network Operating Systems with Apstra

When talking about my 25 years of Network Engineering experience, one common thread is the pain I had to deal...